Accessibility Statement

Last Updated: June 16, 2026

Our Commitment to Accessibility

Patimalla, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of ability.

We believe that everyone should have equal access to information and services. Our goal is to provide a website that is inclusive, accessible, and usable by as many people as possible, including those using assistive technologies.

Accessibility Features

We have implemented the following accessibility features to ensure our website is usable by everyone:

Keyboard Navigation

Our website is fully navigable using a keyboard. Users can use the Tab key to move through interactive elements such as links, buttons, and form fields. Visual focus indicators are provided to show which element is currently focused. Skip links are available at the top of each page to allow keyboard users to bypass navigation and jump directly to the main content.

Screen Reader Compatibility

Our website is designed to be compatible with popular screen readers, including JAWS, NVDA, and VoiceOver. We use semantic HTML elements, proper heading hierarchy, ARIA landmarks, and descriptive alternative text for images to ensure screen reader users can navigate and understand our content effectively.

Color Contrast

We maintain appropriate color contrast ratios throughout our website to ensure text is readable for users with visual impairments. Our design adheres to WCAG 2.1 Level AA contrast requirements, with a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text. We do not rely solely on color to convey important information.

Responsive Design

Our website uses responsive design principles to ensure content is accessible across all devices and screen sizes. The layout adapts to different viewport sizes, and users can zoom in up to 200% without loss of content or functionality. Text can be resized using browser settings without breaking the layout.

Skip Links

A "Skip to main content" link is provided at the top of each page, allowing keyboard and screen reader users to bypass repetitive navigation elements and jump directly to the primary content area. This improves navigation efficiency for users who rely on assistive technologies.

Conformance Status

Patimalla, Inc. aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities, and following them helps make the web more accessible for everyone.

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Patimalla, Inc. partially conforms to WCAG 2.1 Level AA, meaning some parts of the content do not fully conform to the accessibility standard.

We are actively working to address any remaining accessibility issues and improve our conformance level. Our goal is to achieve full WCAG 2.1 Level AA conformance.

Technical Specifications

Accessibility of Patimalla, Inc. relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins that you have installed:

  • HTML5 (HyperText Markup Language) for structure and semantics
  • CSS (Cascading Style Sheets) for presentation and styling
  • JavaScript for interactive functionality
  • WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications) for enhanced accessibility

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:

Known Limitations

  • Third-Party Content: Some third-party content, such as embedded videos or external links, may not be fully accessible. We monitor these issues and work with third parties to improve accessibility where possible.
  • Document Downloads: Some downloadable documents may not be fully accessible. If you need an accessible version of any document, please contact us using the information below.
  • Legacy Content: Older content may not meet current accessibility standards. We are actively reviewing and updating legacy content to improve accessibility.

Alternative Access Methods

If you experience any difficulty accessing content on our website, please contact us using the information provided below. We will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you:

Feedback and Contact

We welcome your feedback on the accessibility of Patimalla, Inc. Please let us know if you encounter any barriers or have suggestions for improvement:

How to Report Accessibility Issues

We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days. You can expect a reply from us acknowledging your feedback and outlining the steps we will take to address any issues.

What to Include in Your Report

When reporting an accessibility issue, please include as much detail as possible:

  • The URL of the page where you encountered the issue
  • A description of the problem you experienced
  • The browser and version you are using
  • Any assistive technology you are using (e.g., screen reader, magnification software)
  • Your contact information so we can follow up with you

Enforcement Procedure

In case of unsatisfactory responses to your accessibility feedback, you have the right to file a complaint with the appropriate authorities.

Federal Civil Rights Complaint

If you believe you have been discriminated against because of a disability, you have the right to file a complaint with the appropriate federal agency. In the United States, you may file a complaint with:

U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
Washington, DC 20530

Or visit the Department of Justice website at www.ada.gov for more information about filing a complaint under the Americans with Disabilities Act (ADA).

State and Local Resources

Many states and localities have their own civil rights agencies and enforcement mechanisms. You may also contact your state's Attorney General's office or local human rights commission for assistance.

Accessibility Assessment

Patimalla, Inc. assesses the accessibility of our website through a combination of methods:

  • Self-evaluation of our website content and functionality
  • Automated accessibility testing using industry-standard tools
  • Manual testing by trained accessibility specialists
  • User testing with people who have disabilities
  • Regular review and monitoring of accessibility compliance

We are committed to ongoing evaluation and improvement of our website's accessibility. This statement will be reviewed and updated as needed to reflect changes in our accessibility practices and conformance status.